Brief overview
- Coaching and mentoring and their role in management
- Empathy: Leadership Styles
- Coaching culture development
- Decision-based coaching
- Practical tools and technologies of managerial coaching to promote motivating corporate environment
- Case analysis
Dates: April 4-6
Duration: 24 acad hours
Brief overview
- Traditional and design thinking
- The need for innovation: complexity of processes and constant changes management
- Design thinking: practical tools for stimulating innovation activity in a government agency and solving specific cases
- Introduction of innovations in government agencies. Barriers to innovation. The role of managers in this process
- Case analysis
Dates: April 25-27
Duration: 24 acad hours
Brief overview
- Communicating with data (interpreting data from tables, graphs and diagrams)
- Data visualization (Excel, Power BI and etc.)
- Data Driven Decision Making
- Search for alternative management decisions
- Analysis of input data based on PEST, SWOT, etc.
- Case analysis
Dates: 23-25 May
Duration: 24 acad hours
Brief overview
- International negotiations and identification of their dynamic components
- Practical tools for conducting bilateral and multiple group negotiations
- Making decisions based on negotiations
- Preparing for negotiations
- Diplomatic approaches in negotiations
- Effective negotiations: necessary conditions and modeling
- Case analysis
Dates June 6-8
Duration 24 acad hours
Brief overview
- Foresight models for determining future prospects for the public administration development
- Horizon scanning for the strategic development of the government agency’s activities
- Practical tools of foresight technologies: The Method of integrated scenarios and Causal Layered Analysis
- Focusing on practical ways of using the scenario-planning in government agency’s activities
- Case analysis
Dates: June 27-29
Duration: 24 acad hours
Brief overview
- Emotional intelligence. What is it and why is it important to the manager?
- Empathy as the key to improving team relationships
- Coaching and emotional intelligence for a leader
- Practical tools of Emotional intelligence for civil servants
- Practical tools for engaging leadership
- Case analysis
Dates: September 5-7
Duration: 24 acad hours
Brief overview
- Change management during the times of uncertainty
- Creating an organizational environment for change
- Analysis and evaluation of the organization’s ability to make changes
- Analysis of needs for changes
- Resistance management and staff motivation
- Practical tools for implementing changes in the project activities of the government agency
- Case analysis
Dates: September 26-28
Duration: 24 acad hours
Brief overview
- Adaptive leadership in public administration and its role in the context of global challenges
- Designing individual plans for the development of integrated adaptive leadership skills
- What characteristics does an adaptive leader have?
- Change and instability management during uncertain times
- Case analysis
Dates: October 10-12
Duration: 24 acad hours
Brief overview
- Strategies for designing effective public policy using behavioral science approaches
- Behavioral Insights Tools for Effective decision-making
- Examples of successful behavioral interventions in the public sector
- Types of behavior: rational and irrational
- Emotional and cognitive factors influencing management decisions
- Using behavioral tools in negotiations with subordinates and colleagues
- Team leader behavioral tools
- “Reframing” as a behavioral science tool. The use of reframing in the designning an effective public policy
- “Nudges” as a behavioral science tool
- Case analysis
Dates: October 24-26
Duration: 24 acad hours
Brief overview
- “Strategic approach” to management
- Stages of strategic management
- Management by goals as an important stage of strategic management
- Strategic audit of the organization
- Evaluation and selection of strategic alternatives
- Designing policies and procedures to facilitate the strategy implementation
- Creation of supporting systems
- Design of the staff motivation system
- Development of a corporate culture which promotes strategy implementation
- Strategic Leadership
- Case analysis
Dates: November 14-16
Duration: 24 acad hours
Samal Zhargakova
Cabinet for the implementation and promotion of educational programs
Тел.: +7 /7172/ 75 33 98