☆☆☆☆☆ 4/5
Quality management of public service
Workshop overview:
- Basic approaches in defining the concept of “Public service”
- Quality management of public services and methods of its improvement
- Experience of foreign countries in quality management of public services
- Formation of the quality management system of public services in the Republic of Kazakhstan
Duration: 72 ac.hours
Academy accepting applications according to state bodies and individuals requests. The e-contract is concluded through a public procurement portal or in paper.
+7 7172 75 34 93
a.sadvakasova@apa.kz
marina.kseniya@apa.kz
Workshops for members of the President Youth Personnel Reserve.
+7 7172 75 33 98
Samal.Zhargakova@apa.kz