Quality management of public service

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Quality management of public service

Workshop overview:

  • Basic approaches in defining the concept of “Public service”
  • Quality management of public services and methods of its improvement
  • Experience of foreign countries in quality management of public services
  • Formation of the quality management system of public services in the Republic of Kazakhstan

Duration: 72 ac.hours

Academy accepting applications according to state bodies and individuals requests. The e-contract is concluded through a public procurement portal or in paper.

+7 7172 75 34 93
a.sadvakasova@apa.kz
marina.kseniya@apa.kz

Workshops for members of the President Youth Personnel Reserve.

+7 7172 75 33 98
Samal.Zhargakova@apa.kz


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