Page 4 - Abstract

1. Based on the results of the analysis of the development of remote
employment processes in the public administration system of the Republic of
Kazakhstan, in the context of digitalization, it was found that this process corresponds
to the scientific principles of the theories of public administration New Public
Management and Good Governance.
2. It has been established that remote work has a positive effect on the physical
and psychological state of civil servants. This is because it gives people the opportunity
to choose where they want to live. Moreover, eliminating dependence on proximity to
work when making this decision means that people can leave cities and regions with
high levels of pollution. Of no small importance is the fact that, by introducing a remote
mode of work, the civil service provides an opportunity for representatives of the most
vulnerable segments of the population (people with disabilities, young mothers, etc.)
to take an active part in the work process.
3. To develop digital inequality among civil servants, it is recommended to
organize express digital literacy courses at the Academy of Public Administration
under the President of the Republic of Kazakhstan and their branches across the
country; develop a digital platform for online learning; revise the testing format for
admission to the civil service. In addition, it is proposed to modernize the material and
technical base of public servants' workplaces for remote work. At the same time, the
standard composition of the virtual workplace should be set for each position in the
organization, and for all employees who have been transferred to a remote work mode.
4. It has been established that up to 80% of the functional duties of civil servants,
both in Central State Bodies (CSB) and Local State Bodies (LSB), can be performed
remotely.
5. It is established that the possible release of space will amount to 89.4% of the
area or 11,316 sq.m. for the CSB, 88.4% or 10,524 sq.m. for LSB.

Compliance with scientific development directions or government programs.

The scientific research corresponds to the «Digital Kazakhstan» Program
(Resolution of the Government of the Republic of Kazakhstan dated December 12,
2017 No. 827), as well as the Concept of the «Hearing State» (Resolution of the
Government of the Republic of Kazakhstan dated June 2, 2020 No. 341). In addition,
the study also correlates with the Decree on de-bureaucratization (Decree of the
President of the Republic of Kazakhstan dated April 13, 2022 No. 872) and the
National Development Plan of the country until 2025 «Fair Social Policy» (Decree
of the President of the Republic of Kazakhstan dated February 26, 2021 No. 521).
The theoretical and practical significance of the research lies in the fact that

the obtained research results, taking into account domestic and international
experience, form the basis for further scientific work in the field of remote work in the
public administration system, in the context of digitalization and in providing
recommendations for improving the efficiency of remote work in government agencies
of the Republic of Kazakhstan, which will positively affect the motivation of
government employees, will increase their efficiency and effectiveness in public
service.